Blogs Can Ease Customer Communication

Readership has grown and so has consumer trust.

A BuzzLogic and JupiterResearch study done August 2008 shows that over the past four years, there has been a 300% growth in monthly blog readership

Note: n=2,210; in the past 12 months

Blog readers are also becoming increasingly influenced with their purchase decisions, and taking more action after viewing an ad on a blog.



Note: n=122

Source: eMarketer, December 30 2008

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Focused Social Networks Build Community

Narrow topical appeal draws highly engaged users


Note: n=1,319 who have never used the internet to research an ailment or get drug treatment information


Note: n=137

According to respondents, customer engagement (85.4%) is the key benefit of social media marketing, leaving customer service in the bottom with 17%.

Source: eMarketer, December 29 2008

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Children Get Product Info Online



Source: eMarketer, December 24 2008

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What's Competing for Internet Users' Attention?

The answer: A lot.
n= 2,000 ages 18+


ages 18+

Source: eMarketer, December 22 2008

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B2B Marketers Plow Ahead in 2009


Source: eMarketer, December 19 2008

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Social Networks: Millions of Users, Not so Many Marketers

Source: eMarketer, December 17 2008

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Have Students Graduated from E-Mail?


Source: eMarketer, December 15 2008

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AOL Readies High-Stakes Social-Media Debut


Source: The Wall Street Journal, December 10 2008

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Social Networks and 40 Something Women

*excludes e-mail


Source: eMarketer, December 11 2009

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posted by Harry Gold @ - 7:11 AM
 

Bleak UK Holiday, Except Online

Source: eMarketer, December 9 2008

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Learning to Work with Social Networks



Source: eMarketer, December 2 2008

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