Driving Forward > Digital Marketing Blog

What Social Media Marketers Can Learn from Lokai

By

With the half-life of a tweet less than a half hour and complex, ever-changing algorithms on most major channels undermining reach and engagement, marketers have to work harder than ever to use social media effectively.

Unless whatever it is they happen to be marketing has got it all going on like Lokai.


Even if you haven’t heard the name of this brand, chances are you’ve seen it being worn on someone’s wrist. It’s a simple, silicone bracelet that has been the latest rage and fashion accessory of famous athletes, celebrities and everyday people like me and you for the last few years.

And while this brand may not have to work as hard as others to succeed on social media, its popularity may have as much to do with how well it works the crowd – both online and in real life – as it does with how lucky it is to have an outstanding product.

Here are three things any marketer, B2C or B2B, can learn from Lokai’s activities on social media:

1. Tell a Good Story. There’s a backstory to every product or service that your audience should hear. This is your origin, the journey you have taken that makes your brand more genuine, unique, credible and believable. In Lokai’s case, it was the brainchild of young entrepreneur, Steven Izen, who while still a student at Cornell University, came up with the idea for the bracelet. Inspired by his grandfather’s Alzheimer’s diagnosis, the black bead contains mud from the Dead Sea, the lowest point on Earth, to represent the sadness Steven felt at the time. The white bead carries water from the highest point on Earth, Mount Everest. The name of the bracelet is a takeoff on the Hawaiian word, Lokai, which means unity and the combination of opposites, the hopefulness we feel when things aren’t going well and the humility we should exhibit when we’re on a roll. Do you have a story to tell to your own audience? How would it begin? Where would it end?

2. Build a Strong Community. Modern marketer extraordinaire Seth Godin wrote about it in his 2004 book, Tribes. Speakers at a GaggleAMP conference I recently attended at Bentley University preached about it. Popular rock bands have had them for years. Whether you call it a tribe, a gaggle or a fan club, you need to build your own tightknit community of people who live, breathe and adore whatever it is you have to offer, people who like to talk amongst themselves about what makes your product or service so special, people who are unabashedly proud to show off whatever you have to offer to their own personal networks. These are your very best customers, those who are going to gloat, advocate and evangelize on behalf of your brand. Lokai has them in celebrities such as Justin Bieber, Ariana Grande, Cam Newton, Paul Wesley and Gigi Hadad – each of whom has been photographed wearing the cool, newfangled braclets – in addition to literally countless others, who they celebrate and embrace on both their website here and on social media everywhere. Who are your devotees and how do you reward them for their loyalty to your brand?

Thanks Lokai Circle, for making our first meet-up a success! #livelokai

A video posted by live lokai (@livelokai) on

3. Have a Great Cause. Many brands struggle to find any semblance of their own soul, if they even have one, never mind to actually use it to their advantage in their marketing campaigns. Yet like sharing a good story, baring your soul for your audience to see can be especially good for business. Associating yourself with a cause worth supporting betrays the human, compassionate side of your business, the side that may appeal to your constituency as much as your products and services. It shows you have a kind soul, if not a good heart, too. In Lokai’s case, 10% of bracelet sales’ net profits are “dedicated to giving back to the community through a variety of charitable alliances.” Different, limited-edition colored bracelets associated with specific charities – such as Oceana, Make-A-Wish and The Alzheimer’s Association – are also rolled out from time to time, creating a strong sense of urgency around the buying process. When all is said and done, cause-associated social media marketing can provide a big boost to sales, and certainly can serve as a win-win business model. What nonprofit organizations mean the most to you and your colleagues? How can you do well by doing good?

Note: The original version of this post, “Three Things Marketers Can Learn from Lokai on Social Media,” was published on ClickZ on July 11, 2016. To read the post there, click here.

To listen to the author read an abbreviated version of this post as a “podcast,” click below.

Branding

original images

Standing Out From the Crowd – Owned Images In Search

By

The way people think and process information is changing. Now more than ever, photos and videos—rather than newspapers and books—are the world’s preferred methods of communication. Humans process information visually, and in today’s fast-paced world you have about 50 milliseconds to gain your audience’s attention and trust. The best tool for the job? Striking photographs…

Read the full article

Branding

What CMOs Should Know About GDPR

What CMOs Should Know About GDPR

By

What is the GDPR? Essentially, the GDPR (General Data Protection Regulation) is a regulation from the European Parliament that replaces the current outdated law and aims to give consumers more control over their personal data. Businesses must now obtain proper consent from consumers to collect data and use it. This will affect all types of…

Read the full article

Contact Us

Schedule a presentation. Tell us about your marketing goals. Find our offices. Or, just say hello. We would love to hear from you!

Contact Us   

Infographic

Google World Infographic

Overdrive Google World Digital Marketing Infographic

Visualize the world of Google's companies, technologies, and services. Get the PDF with live links to over 200 assets.

Get Access!   

eBook

The Digital Advertising Guide – 2nd Edition

Overdrive Digital Advertising Guide - PDF

Get your head around the many advertising options available to digital marketers today.

Get Access!   

Presentation

Google Gallery

Google SEO and Search Gallery: 16 Years of Search Results Presentation

Explore how Google’s results page has evolved with 54 images illustrating 16 years of development.

Get Access!   
Dev Tool:

Request: what-social-media-marketers-can-learn-from-lokai
Matched Rewrite Rule: ([^/]+)(?:/([0-9]+))?/?$
Matched Rewrite Query: name=what-social-media-marketers-can-learn-from-lokai&page=
Loaded Template: single.php