Artificial Intelligence

Chatbot 101

Everything You Need To Know About Chatbots for Customer Engagement

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Chatbots 101 When you think of good customer service, what comes to mind? Effective communication between employees and customers is certainly one example. As technology is advancing, brands are finding effective ways to engage with their audience. Chatbots are one example that companies have been experimenting with, and many have found success with the messaging…

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Marketing

Artificial Intelligence Marketing Map 2018

Overdrive Interactive Releases New 2018 Artificial Intelligence Marketing Map

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Without even knowing it, artificial intelligence is impacting our day-to-day lives. To say that it’s changing the way we operate across all aspects of business is only an understatement. By 2025, the artificial intelligence market will surpass $100 billion. This means that organizations should prepare for an AI first world, if not already planned for…

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